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Is The World Too Connected?

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If you’ve ever read The World Is Flat, you know that communication has gotten a lot easier these days. Instead of taking boats and sending letters via snail mail, we can fly anywhere in the world in a matter of hours, email, and even teleconferencing. It’s made the world a lot easier for us, but are there downsides?

Sometimes It’s Too Easy

It seems like these days it’s hard to get away from the Internet. If someone wants a meeting, what excuse do you have? Too costly to set up a meeting? Try a free conference call, it doesn’t get cheaper than that! A conference call can be a free, quick way to connect on a personal level without spending all the time traveling to a meeting.

Ignoring Others is Nearly Impossible

I sometimes want to ignore people, but if they see each time I read their text message, they think I’m rude when I don’t respond instantly. That’s pretty hard to deal with!

Efficiency is Key

Besides, it’s not always more efficient to talk over the phone or email. Sometimes a face to face conversation is a great way to build some report. I’ll remember you a lot better if you make an effort and I have a face to connect to your name. Even better, I know people are more likely to respond to me when they’ve met me before. It’s hard to sell, but if you connect on a personal level, it makes it so much easier.

I love the Internet, and it saves me more time than I can imagine. The company I work for is based on the Internet and there’s been a lot of good that’s come out of it. But sometimes there are drawbacks to even the greatest inventions.

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Comments

  1. Carol@inthetrenches says

    October 23, 2011 at 7:03 PM

    Banking is a prime example of an industry where technology has not improved customer service. In my small town when I called they knew my voice even before I identified myself. Now I have to press 1, enter a passcode, stay on hold, show my ID, swipe my card, etc. It has not improved service it has turned me into a number.

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Disclaimer: Fin Engr, James, Renee, the rest of the team and guest posters are not financial professionals. Information provided is for informational and entertainment purposes only and does not constitute financial advice. This website is intended to provide general information and does not attempt to give you advice that relates to your specific situation.*The Ads expressed herein are exclusively those of the Advertiser. They do not necessarily reflect our personal or professional beliefs.